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When you place an order with us, we request
your name, billing address, shipping address, credit card number with
expiration date, and e-mail address. We consider this information to
be private, and we keep this information on a secure server to protect
it from outside parties. We use the information only for the limited
purposes of processing your orders, and notifying you of products or
special offers that may be of interest to you (only if you select to
be included on our mailing list). We do not share your private information
All transactions go through Secure Servers over HTTPS/SSL with powerful, high grade 256-bit encryption. Shoppers will see a padlock icon briefly in the URL address bar during checkout, demonstrating that your transactions are safe; the URL will also start with 'https://' indicating SSL protocol. Our systems are also checked by McAfee/Scanalert's HACKER SAFE service to ensure their security. Built on industry-leading security and encryption standards, we promise
top level privacy assurance and data integrity.
If for any reason you are dissatisfied
with a purchase, we will gladly refund your money or send you a replacement.
Please contact us at 845-583-2051 or e-mail us using the contact form
above. Please let us know what the problem is and the best way for us
to contact you.
The Bethel Woods Store will accept returns of merchandise up
to 30 days after purchase. All returns require the original packing
materials and are subject to the approval of Bethel Woods.
Please note that DVDs or Videos that have been opened will not be considered
Send all return items via UPS or FedEX to:
Museum Shop at Bethel Woods
Bethel, NY 12720
for the Bethel Woods
Museum Store. Our name will appear in your billing statement.