Dear Customers, Due to the statewide shutdown of all non essential businesses we will not be able to accept any online orders until further notice.
We appreciate your understanding. Wishing you all Peace, Love and Safety during this difficult time. -The Bethel Woods Museum Store

About The Store

Call Us (845) 583-2051
200 Hurd Rd.
Swan Lake, NY 12783-1969

The Museum at Bethel Woods, located at Bethel Woods Center for the Arts, serves as an educational and informational facility, which explores the unique American experiences of the decade of the 1960s and examines the role of the Woodstock Festival as a culminating event of the decade. The Museum includes exhibits highlighting the social, political, cultural and musical transformations of that period as well as its legacy today. This story is told through personal stories and profiles, immersive multi-media exhibit displays and experiences, engaging programs, and educational events.

The Museum at Bethel Woods also offers on-going programming and educational learning experiences to further its institutional goals, including those designed to encourage social responsibility, present new, interpretive and critical works, share the history of the region, and explore how many of the important issues of the 1960s are being experienced today, such as ecological preservation, idealism and activism, diversity, and the evolution of popular music.

Store Policies

Privacy

When you place an order with us, we request your name, billing address, shipping address, credit card number with expiration date, and e-mail address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, and notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.

Secure Checkout

All transactions go through Secure Servers over HTTPS/SSL with powerful, high grade 256-bit encryption. Shoppers will see a padlock icon briefly in the URL address bar during checkout, demonstrating that your transactions are safe; the URL will also start with 'https://' indicating SSL protocol. Our systems are also checked by McAfee/Scanalert's HACKER SAFE service to ensure their security. Built on industry-leading security and encryption standards, we promise top level privacy assurance and data integrity.

Returns

If for any reason you are dissatisfied with a purchase, we will gladly refund your money or send you a replacement. Please contact us at 845-583-2051 or e-mail us using the contact form above. Please let us know what the problem is and the best way for us to contact you.

The Bethel Woods Store will accept returns of merchandise up to 30 days after purchase. All returns require the original packing materials and are subject to the approval of Bethel Woods. Please note that DVDs or Video that have been opened will not be considered for return. 

Send all return items to:

Via USPS, UPS, or FedEx

Bethel Woods Store Returns
200 Hurd Rd
Swan Lake, NY 12783-1969

Sky Retail Partners operates the Catalog & Distribution Center for the Bethel Woods Museum Store. Our name will appear in your billing statement.

Shipping & Handling Chart

Shipping & Handling - Based on Order Total

ORDER TOTAL PER ADDRESSUSAK and HICAN & MEXNext Day2nd Day3rd Day
$0.00 - $39.99 $9.00 $26.95 $24.95 $44.00 $34.00 $24.00
$40.00 - $64.99 $13.00 $30.95 $28.95 $48.00 $38.00 $28.00
$65.00 - $94.99 $18.00 $35.95 $33.95 $53.00 $43.00 $33.00
$95.00 - $199.99 $21.00 $38.95 $36.95 $56.00 $46.00 $36.00
$200.00 - $299.00 $25.00 $42.95 $40.95 $60.00 $50.00 $40.00
$300.00  and UP  FREE $17.95 $15.95 $63.00 $53.00 $43.00

 

Delivery times as follows:

  • Contiguous 48 States: 5-10 business days
  • US Territories, APO/FPO: 5-15 business days
  • Canada & Mexico: 6-12 business days

Expedited Delivery

Not available to rural routes or PO boxes.